Remote Travel Support Specialist

Hallford Travels; Temple (TX); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Supplier discounts when available

Job summary

Hallford Travels is seeking a remote Customer Service Representative - Travel to assist clients with travel inquiries, coordinate reservations, and guide travelers through planning a smooth experience. This role rewards independent work in a remote setting, strong communication, and comfort using email and online platforms.

Prior travel or customer service experience is helpful but not required. You will receive ongoing training, access to travel industry resources, and supplier discounts when

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful, but not required.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and important travel details.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients both before and after their travel.

Skills

Customer service

Communication

Remote work

Email

Organization

Detail-oriented

Professional communication

Travel knowledge

Job description

Hallford Travels is seeking a remote Customer Service Representative - Travel to assist clients with travel inquiries, coordinate reservations, and guide travelers through planning a smooth experience. This role rewards independent work in a remote setting, strong communication, and comfort using email and online platforms.

Prior travel or customer service experience is helpful but not required. You will receive ongoing training, access to travel industry resources, and supplier discounts when