Remote Travel Support Specialist

Hallford Travels; Florence (SC); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Ongoing support from travel team

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Customer Service Representative – Travel to assist clients with travel inquiries, coordinate arrangements, and guide travelers through the planning process.

This role offers remote work, access to travel industry training and resources, and ongoing support from an experienced travel team.

Previous experience in customer service or travel is helpful but not required.

Qualifications

• Strong customer service and communication abilities.
• The ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful, but not required.

Responsibilities

• Answer client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and important travel details
• Maintain accurate records of client interactions and travel bookings
• Stay updated on travel promotions, supplier updates, and destination information
• Provide assistance to clients both before and after their travel

Skills

Customer service

Communication skills

Remote work

Detail oriented

Independent worker

Positive attitude

Tools

Email

Online platforms

Job description

Hallford Travels is seeking a Remote Customer Service Representative – Travel to assist clients with travel inquiries, coordinate arrangements, and guide travelers through the planning process.

This role offers remote work, access to travel industry training and resources, and ongoing support from an experienced travel team.

Previous experience in customer service or travel is helpful but not required.