Remote Travel Support Specialist

Hallford Travels; Saint Joseph (MO); Remote; USD 38,000 - 58,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training resources

Ongoing support from travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service Representative - Travel to assist clients with travel inquiries, coordinate itineraries, and guide travelers through the planning process.

This role is remote, with access to travel industry training and ongoing support from an experienced team. Prior travel or customer service experience is helpful but not required.

You will work independently, communicate clearly, and stay organized while providing excellent service before and after travel.

Qualifications

• Strong customer service and communication abilities.
• The ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful, but not required.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and important travel details.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients both before and after their travel.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Customer Service Representative - Travel to assist clients with travel inquiries, coordinate itineraries, and guide travelers through the planning process.

This role is remote, with access to travel industry training and ongoing support from an experienced team. Prior travel or customer service experience is helpful but not required.

You will work independently, communicate clearly, and stay organized while providing excellent service before and after travel.