Remote Travel Support Specialist

Hallford Travels; Rock Springs (WY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Supplier discounts

Job summary

Hallford Travels is hiring a Remote Customer Service Representative - Travel to assist clients with travel inquiries, coordinate reservations, and guide travelers through planning from home.

You will work independently in a remote setting, use email and online tools, stay informed about promotions, and provide pre- and post-travel support.

Comprehensive training and ongoing support from an experienced travel team, plus access to supplier discounts when available.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and important travel details.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients both before and after their travel.

Skills

Customer service

Communication

Remote work

Email proficiency

Organization

Professionalism

Tools

Email platforms

Job description

Hallford Travels is hiring a Remote Customer Service Representative - Travel to assist clients with travel inquiries, coordinate reservations, and guide travelers through planning from home.

You will work independently in a remote setting, use email and online tools, stay informed about promotions, and provide pre- and post-travel support.

Comprehensive training and ongoing support from an experienced travel team, plus access to supplier discounts when available.