Remote Travel Support Specialist

Hallford Travels; City of Glens Falls (NY); À distance; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Remote work opportunity

Travel industry training

Support from travel team

Supplier discounts when available

Résumé du poste

Hallford Travels is seeking a Remote Customer Service Representative – Travel to support clients with travel inquiries, coordinate arrangements, and guide travelers through planning processes. This role emphasizes excellent communication, organization, and the ability to work independently in a remote setting.

The position offers a remote work environment with access to travel industry training and ongoing team support to ensure high-quality customer service and up-to-date destination

Qualifications

• Strong customer service and communication abilities.
• The ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.

Responsabilités

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and important travel details.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients both before and after their travel.

Connaissances

Customer service

Communication

Remote work

Organization

Detail-oriented

Positive attitude

Outils

Email

Online platforms

Basic computer tools

Description du poste

Hallford Travels is seeking a Remote Customer Service Representative – Travel to support clients with travel inquiries, coordinate arrangements, and guide travelers through planning processes. This role emphasizes excellent communication, organization, and the ability to work independently in a remote setting.

The position offers a remote work environment with access to travel industry training and ongoing team support to ensure high-quality customer service and up-to-date destination