Remote Travel Support Specialist

Live the Dash Travel; Madison (WI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel discounts

Opportunities for growth

Job summary

A remote travel agency seeks a friendly Travel Support Advisor to assist clients during their travel journey from planning to post-trip follow-up. You will provide support via phone, email, and chat, handle bookings, and communicate with vendors to resolve issues. The ideal candidate is tech-savvy, a clear communicator, and has experience in customer support or travel services. Enjoy a fully remote role with flexible scheduling, ongoing training, and exclusive travel perks.

Qualifications

• Experience in customer support, hospitality, or travel services is a plus.
• Strong problem-solving skills and attention to detail.
• Self-starter with excellent time management skills.

Responsibilities

• Provide assistance via phone, email, and chat to answer questions and resolve concerns.
• Help clients with booking requests, itinerary adjustments, cancellations, and upgrades.
• Handle last-minute travel changes with professionalism.

Skills

Customer support experience

Clear communication

Problem-solving skills

Attention to detail

Tech-savvy

Tools

CRM platforms

Travel platforms

Job description

A remote travel agency seeks a friendly Travel Support Advisor to assist clients during their travel journey from planning to post-trip follow-up. You will provide support via phone, email, and chat, handle bookings, and communicate with vendors to resolve issues. The ideal candidate is tech-savvy, a clear communicator, and has experience in customer support or travel services. Enjoy a fully remote role with flexible scheduling, ongoing training, and exclusive travel perks.