Remote Travel Specialist & Customer Service Advisor

Departuretravels; Columbus (MS); Remote; USD 35,000 - 55,000; Full time

Job summary

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to support clients through every travel stage. This remote role emphasizes proactive communication, organization, and a client-focused approach.

The ideal candidate thrives in a flexible, home-based setting, coordinating itineraries, handling inquiries, and ensuring smooth travel experiences from inquiry to post-trip feedback. You will work with clients through emails, calls, and online chat, adapting to changing

Qualifications

• Detail-oriented with customer service mindset.
• Interest in travel planning and client support.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Assist with trip inquiries, destination information, and travel options.
• Provide professional and timely communication throughout the booking experience.
• Follow up with clients to confirm travel plans and ensure satisfaction.

Job description

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to support clients through every travel stage. This remote role emphasizes proactive communication, organization, and a client-focused approach.

The ideal candidate thrives in a flexible, home-based setting, coordinating itineraries, handling inquiries, and ensuring smooth travel experiences from inquiry to post-trip feedback. You will work with clients through emails, calls, and online chat, adapting to changing