Remote Travel Specialist & Client Experience Advisor

Departuretravels; Frisco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to join our growing team in a flexible remote role. You will guide clients through every stage of the travel planning journey, respond to inquiries, and coordinate documentation, bookings, and updates to ensure a smooth experience.

Ideal candidates are organized, communicate clearly, and comfortable using online systems while staying current on destinations and travel options.

Qualifications

• Must be detail-oriented and passionate about travel planning.
• Experience in customer service preferred.
• Strong written and verbal communication skills.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Provide professional communication for bookings, inquiries, and updates.
• Coordinate travel documentation, options, and scheduling with accuracy.
• Collaborate with the remote team and remain flexible for evening support.

Skills

Detail-oriented

Customer service

Travel planning

Communication

Job description

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to join our growing team in a flexible remote role. You will guide clients through every stage of the travel planning journey, respond to inquiries, and coordinate documentation, bookings, and updates to ensure a smooth experience.

Ideal candidates are organized, communicate clearly, and comfortable using online systems while staying current on destinations and travel options.