Remote Travel Services Support Advisor

Professional Travel Group; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Opportunities for growth

Supportive team environment

Job summary

Professional Travel Group is seeking a dependable Travel Services Support Advisor to assist with client inquiries and coordinate travel details. This fully remote role emphasizes timely responses, accurate handling of requests, and delivering a positive client experience.

If you are organized, self-motivated, and comfortable using email, scheduling tools, and online platforms, you will fit well. The position offers a flexible remote work environment, structured onboarding, and room for growth

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online platforms, and scheduling tools.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client needs and preferences.
• Provide clear updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the coordination process to ensure accuracy and efficiency.
• Help deliver a consistent and positive client experience.

Skills

Communication

Customer service

Organizational skills

Remote work

Scheduling tools

Tools

Scheduling tools

Job description

Position Overview

We are seeking a dependable and service-oriented Travel Services Support Advisor to assist with client inquiries and support travel-related coordination. This role focuses on providing timely assistance, managing requests, and ensuring all details are handled accurately for a smooth and positive client experience.

This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a client-focused environment.

Key Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations
• Assist with coordinating travel details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and requests
• Support the coordination process to ensure accuracy and efficiency
• Help deliver a consistent and positive client experience

Qualifications

• Strong communication and customer service skills
• Excellent organizational and time management abilities
• Ability to work independently in a remote environment
• Detail-oriented with strong follow-through
• Comfortable using email, online platforms, and scheduling tools

Preferred (Not Required)

• Experience in customer support, coordination, or administrative roles
• Interest in travel, hospitality, or service-based industries

What We Offer

• Flexible remote work environment
• Structured onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.