Remote Vacation Service Advisor

Travel Planning Careers; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

Travel Planning Careers is seeking a reliable and organized Remote Vacation Service Advisor to assist clients with vacation planning and booking in a fully remote setting. The ideal candidate will utilize digital tools effectively and demonstrate excellent communication skills while coordinating accommodations and scheduling services for a professional client experience.

This role ensures accurate record-keeping and client communication, making attention to detail and customer service experience vital. Join us in delivering a seamless booking process in a structured and supportive team environment.

Qualifications

• Strong communication skills essential for client interactions.
• Attention to detail is crucial for accurate documentation.
• Experience with customer service or administrative tasks preferred.

Responsibilities

• Assist with vacation planning and reservation requests.
• Coordinate accommodations and scheduling services.
• Communicate professionally with clients through various channels.
• Maintain accurate client records in internal systems.

Skills

Strong written and verbal communication skills

Excellent attention to detail

Organizational abilities

Comfortable using online systems

Customer service experience

Job description

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience. This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

• Assist with vacation planning support and reservation requests
• Coordinate accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established processes and workflows
• Collaborate with internal teams to support client needs

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.