Remote Travel Services Coordinator - Detail Oriented

Next Stop Travel; Salt Lake City (UT); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Job summary

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. The Customer Service Representative assists with client requests, organizes service arrangements, and supports the coordination process from a home office.

Key duties include handling inquiries via email, phone, and online platforms; identifying client needs; coordinating scheduling; submitting and managing reservations with external providers; and maintaining accurate records,

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative tasks

Organizational skills

Communication skills

Tools

Web-based systems

CRM software

Job description

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. The Customer Service Representative assists with client requests, organizes service arrangements, and supports the coordination process from a home office.

Key duties include handling inquiries via email, phone, and online platforms; identifying client needs; coordinating scheduling; submitting and managing reservations with external providers; and maintaining accurate records,