Remote Travel Services Coordinator

Next Stop Travel; Scottsdale (AZ); Remote; USD 25,000 - 33,000; Full time

Job summary

Next Stop Travel is a remote-based travel services company seeking a Customer Service Representative to assist clients, coordinate service arrangements, and support the coordination process.

You will respond to client inquiries via email, phone, and online platforms, identify client needs, schedule services, manage reservations with providers, and maintain accurate records—all while working independently in a remote environment.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Job description

Next Stop Travel is a remote-based travel services company seeking a Customer Service Representative to assist clients, coordinate service arrangements, and support the coordination process.

You will respond to client inquiries via email, phone, and online platforms, identify client needs, schedule services, manage reservations with providers, and maintain accurate records—all while working independently in a remote environment.