Remote Travel Coordinator - Customer Service & Scheduling

Next Stop Travel; Flint (MI); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work environment

Access to training and ongoing support

Performance-based compensation basedon

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting coordination processes in a structured remote setting.

The position emphasizes strong attention to detail, ability to manage multiple tasks, and effective communication across channels.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Able to work independently and manage priorities.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative

Communication skills

Remote work

Tools

CRM software

Scheduling tools

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting coordination processes in a structured remote setting.

The position emphasizes strong attention to detail, ability to manage multiple tasks, and effective communication across channels.