Remote Travel Services Coordinator

Next Stop Travel; Oxnard (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and onboarding

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. A Customer Service Representative is needed to assist with client requests, organize service arrangements, and support the coordination process.

The role requires strong attention to detail and the ability to manage multiple tasks in a remote environment. You will handle inquiries, coordinate scheduling with providers, and maintain accurate records with ongoing training

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service experience

Communication skills

Organizational skills

Independent work

Remote work tools

Education

High school diploma or equivalent

Tools

CRM software

Scheduling tools

Cloud-based tools

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. A Customer Service Representative is needed to assist with client requests, organize service arrangements, and support the coordination process.

The role requires strong attention to detail and the ability to manage multiple tasks in a remote environment. You will handle inquiries, coordinate scheduling with providers, and maintain accurate records with ongoing training