Remote Client Services & Travel Coordinator

Next Stop Travel; Fayetteville (AR); Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Training and onboarding

Flexible remote work

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a flexible, distributed team.

You will handle inquiries via email, phone, and online platforms, identify client needs, coordinate scheduling, and submit reservations. You will maintain records, support improvements, and work independently in a structured remote

Qualifications

• Experience in customer service, coordination, or administrative roles is preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Organization

Communication

Independent work

Remote tools

Tools

CRM software

Reservation platforms

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a flexible, distributed team.

You will handle inquiries via email, phone, and online platforms, identify client needs, coordinate scheduling, and submit reservations. You will maintain records, support improvements, and work independently in a structured remote