Remote Travel Planner & Research Specialist

Socket.dev; Saint Paul (MN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Team support and training

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Research Specialist to guide clients from trip planning through safe return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

The role emphasizes remote work flexibility, customer service excellence, and proactive communication to ensure seamless travel experiences for clients nationwide.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, ideally travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Comfortable learning new booking tools and systems.
• Genuine enthusiasm for helping others create travel memories.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with bookings, modifications, cancellations, and special requests.
• Provide accurate information on destinations, documents, and agency processes.
• Follow up to confirm plans and gather feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Customer service experience

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Research Specialist to guide clients from trip planning through safe return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

The role emphasizes remote work flexibility, customer service excellence, and proactive communication to ensure seamless travel experiences for clients nationwide.