Remote Travel Concierge — Plan Dream Trips & Discounts

Excitingtravelnow

Dallas (TX)

Remote

USD 42,000 - 65,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Remote work

Exclusive travel perks

Training & support

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Research Specialist to guide clients from trip planning through safe return home. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism.

Based in Illinois, the agency serves travelers nationwide and offers exclusive travel perks and ongoing training. The role emphasizes remote work flexibility, strong communication, and a passion for helping others create memorable travel

Qualifications

Excellent written and verbal communication skills.
Experience in customer service, ideally in travel, tourism, or hospitality.
High attention to detail and proactive mindset.
Tech-savvy and able to learn new booking tools quickly.
Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
Support clients with travel arrangements, changes, and refunds.
Provide accurate, up-to-date information on destinations, documentation, and agency processes.
Follow up with clients to confirm plans and gather feedback after trips.
Address concerns with empathy and efficiency to ensure client satisfaction.