Remote Travel Concierge & Planning Specialist

Excitingtravelnow

Miami (FL)

Remote

USD 24,796 - 38,572

Full time

14 days+

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Benefits offered by this job

Exclusive travel perks

Industry discounts

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Research Specialist to guide clients from planning to return home. You will help with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

This remote role offers flexibility, access to exclusive travel perks, ongoing training, and a supportive team dedicated to creating memorable journeys across the country.

Qualifications

Excellent written and verbal communication.
Background in customer service, ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational skills.
Tech-savvy and quick to learn new booking systems.

Responsibilities

Respond to client inquiries across email, phone, and messaging promptly.
Assist with booking modifications, cancellations, and special requests.
Provide accurate, up-to-date information on destinations and processes.
Follow up with clients to confirm plans and gather feedback post-trip.
Address concerns with empathy and efficiency to ensure satisfaction.
Work remotely with flexible hours.
Access exclusive travel perks and industry discounts.
Receive ongoing training and support from the team.
Be part of a community focused on creating memorable travel experiences.

Skills

Communication skills

Customer service

Attention to detail

Tech-savviness

Travel enthusiasm

Tools

Booking tools

Job description

This remote role offers flexibility, access to exclusive travel perks, ongoing training, and a supportive team dedicated to creating memorable journeys across the country.

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