Remote Travel Planner: Design & Book Dream Getaways

AAA Club Alliance; Ohio; A distancia; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision

Paid holidays

Learning reimbursement

Descripción de la vacante

AAA Club Alliance is hiring a Remote Full-Service Travel Agent to plan and book domestic and international vacations from home. You will handle calls, emails, and chats, recommend travel options, and stay current on promotions and industry trends.

The role requires at least 2 years of leisure travel sales experience, familiarity with GDS and airline tools, and strong communication skills. Training is paid, and a 100% remote schedule includes weekend coverage with some holidays.

Formación

• 2+ years of leisure travel industry sales experience.
• Experience with airline reservation systems, ticketing platforms, GDS, and online booking tools.

Responsabilidades

• Plan and book domestic and international vacations, including customized FIT itineraries.
• Assist Members and non-Members via phone, email, and web chat.
• Recommend destinations, travel products, and AAA benefits based on traveler needs.
• Stay informed about travel promotions, destinations, and industry trends.
• Process travel reservations in compliance with ARC regulations and AAA policies.
• Identify opportunities to upsell and cross-sell travel products.
• Meet sales and performance goals while delivering exceptional service.
• Resolve travel-related issues and assist with itinerary changes.
• Provide guidance and mentorship to Travel Contact Center Associates when needed.

Conocimientos

Travel sales

GDS knowledge

Airline bookings

Communication

Geography knowledge

Customer service

Educación

High school diploma

Travel school graduates encouraged

Herramientas

GDS systems

Airline reservation tools

Descripción del empleo

AAA Club Alliance is hiring a Remote Full-Service Travel Agent to plan and book domestic and international vacations from home. You will handle calls, emails, and chats, recommend travel options, and stay current on promotions and industry trends.

The role requires at least 2 years of leisure travel sales experience, familiarity with GDS and airline tools, and strong communication skills. Training is paid, and a 100% remote schedule includes weekend coverage with some holidays.