Remote Travel Planner — Curate Dream Vacations

AAA Club Alliance; Oklahoma; À distance; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid virtual training

Remote work

Performance incentives

Résumé du poste

AAA Club Alliance is hiring a Remote Full-Service Travel Agent to plan and book domestic and international vacations, assist Members and non-Members via phone, email, and chat, and upsell travel products. This role supports a 100% work-from-home setup with paid training and a structured schedule.

Ideal candidates have at least 2 years in leisure travel sales, knowledge of airline systems and GDS, and strong communication skills to deliver exceptional customer experiences in a fast-paced call

Qualifications

• High school diploma or equivalent; travel school graduates encouraged.
• 2+ years of leisure travel industry sales experience.
• Experience with airline reservation systems, ticketing platforms, GDS and online booking tools.

Responsabilités

• Plan and book domestic and international vacations, including customized FIT itineraries.
• Assist Members and non-Members through phone, email, and web chat.
• Recommend destinations, travel products, and exclusive AAA benefits based on traveler needs.
• Stay informed about travel promotions, destinations, and industry trends.
• Process travel reservations in compliance with ARC regulations and AAA policies.
• Identify opportunities to upsell and cross-sell travel products.
• Meet sales and performance goals while delivering excellent service.
• Resolve travel-related issues and assist with itinerary changes.
• Provide guidance to fellow Travel Contact Center Associates when needed.

Connaissances

Customer service

Sales

Communication

Problem solving

Geography knowledge

Formation

High school diploma or equivalent

Travel school graduates encouraged

Outils

Airline reservation systems

Ticketing platforms

GDS

Online booking tools

Description du poste

AAA Club Alliance is hiring a Remote Full-Service Travel Agent to plan and book domestic and international vacations, assist Members and non-Members via phone, email, and chat, and upsell travel products. This role supports a 100% work-from-home setup with paid training and a structured schedule.

Ideal candidates have at least 2 years in leisure travel sales, knowledge of airline systems and GDS, and strong communication skills to deliver exceptional customer experiences in a fast-paced call