Remote Full‑Service Travel Agent: Plan Dream Getaways

AAA Club Alliance

Butlerville (IN)

Remote

USD 25,000 - 33,000

Full time

6 days ago

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Benefits offered by this job

Paid virtual training

Monthly performance incentives

Remote work from home

Job summary

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to join a remote Travel Contact Center team. Plan and book domestic and international vacations, assist Members and non-Members via phone, email, and web chat, and promote AAA benefits based on travelers’ needs.

You will work from home in a 100% remote role, with paid virtual training and ongoing incentives for sales and bookings. The position requires a high school diploma and 2+ years of leisure travel sales experience, plus

Qualifications

2+ years of recent leisure travel industry sales experience.
Experience with airline reservation systems, ticketing platforms, GDS, and online booking tools.
Strong knowledge of domestic and international travel planning.

Responsibilities

Plan and book domestic and international vacations, including customized FIT itineraries.
Assist Members and non-Members through phone, email, and web chat.
Recommend destinations, travel products, and AAA benefits based on traveler needs.
Stay informed about travel promotions, destinations, and industry trends.
Process travel reservations in accordance with ARC regulations and AAA policies.
Upsell and cross-sell travel products to enhance the customer experience.
Meet sales and performance goals while delivering excellent service.
Resolve travel-related issues and assist with itinerary changes.
Provide guidance and mentorship to fellow Travel Contact Center Associates when needed.