Remote Travel Planner & Customer Support Specialist

Hallford Travels; Seattle (WA); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Industry training and resources

Support from travel team

Supplier discounts when available

Job summary

Hallford Travels in Seattle, WA is seeking a Remote Travel Service Coordinator to help clients plan trips from a home office. You will handle inquiries, arrange travel options, and support customers throughout the planning process.

Ideal candidates bring strong communication and organizational skills; remote work experience is a plus. Previous travel industry exposure is helpful but not required, and training will be provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels
• Respond to client questions and provide helpful travel information
• Communicate with travel suppliers to confirm reservations and travel details
• Maintain accurate records of client interactions and bookings
• Stay informed on travel promotions, supplier updates, and destination information
• Provide support to clients before and after travel as needed

Skills

Customer service

Communication

Remote work

Email proficiency

Organization

Professional communication

Attention to detail

Job description

Hallford Travels in Seattle, WA is seeking a Remote Travel Service Coordinator to help clients plan trips from a home office. You will handle inquiries, arrange travel options, and support customers throughout the planning process.

Ideal candidates bring strong communication and organizational skills; remote work experience is a plus. Previous travel industry exposure is helpful but not required, and training will be provided.