Remote Travel Planner & Client Concierge

Hallford Travels; West Palm Beach (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Support from experienced travel team

Discounts when available

Job summary

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel questions, coordinate arrangements, and provide support throughout the planning process from a remote environment.

You will help research options including cruises, vacation packages, tours, and hotels, respond to inquiries, and maintain accurate records while staying informed on promotions and supplier updates.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel as needed.

Skills

Customer service

Communication

Independent work

Email proficiency

Organization

Professional communication

Tools

Email platforms

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel questions, coordinate arrangements, and provide support throughout the planning process from a remote environment.

You will help research options including cruises, vacation packages, tours, and hotels, respond to inquiries, and maintain accurate records while staying informed on promotions and supplier updates.