Remote Travel Concierge & Planner

Hallford Travels; Pittsburgh (Allegheny County); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Ongoing support from travel team

Job summary

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel questions, coordinate arrangements, and support them through the planning process.

You will work from home, provide friendly, dependable service, and stay informed on travel options, promotions, and supplier details to ensure smooth bookings.

We value strong communication, organization, and a proactive mindset, with a willingness to learn the travel industry from our experienced team.

Qualifications

• Excellent customer service and communication skills.
• Ability to work independently in a remote setting.
• Experience with email and basic computer tools is a plus.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel as needed.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Professional communication

Travel industry knowledge (helpful)

Job description

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel questions, coordinate arrangements, and support them through the planning process.

You will work from home, provide friendly, dependable service, and stay informed on travel options, promotions, and supplier details to ensure smooth bookings.

We value strong communication, organization, and a proactive mindset, with a willingness to learn the travel industry from our experienced team.