Remote Travel Planner & Concierge

Hallford Travels; Naples (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Ongoing support from an experienced?旅行

Job summary

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel questions, coordinate arrangements, and provide support throughout the planning process. The role emphasizes exceptional customer service and clear communication in a remote environment.

You will research options, confirm details with suppliers, and keep accurate records while staying informed about promotions and destination information.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Research and coordinate travel options including cruises, vacation packages, tours, and hotels.
• Respond to client questions and provide travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel as needed.

Skills

Customer service

Communication

Independent work

Remote work

Attention to detail

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel questions, coordinate arrangements, and provide support throughout the planning process. The role emphasizes exceptional customer service and clear communication in a remote environment.

You will research options, confirm details with suppliers, and keep accurate records while staying informed about promotions and destination information.