Remote Travel Planner & Customer Service Specialist

Departuretravels; Las Vegas (NV); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Remote Customer Service Vacation Planner to support clients through every stage of travel, from inquiry to post-trip follow-up. This flexible remote role emphasizes strong communication, organization, and a passion for helping travelers.

As a Lead Travel Agent / Travel Assistant Customer Service team member, you will manage client communications, provide destination information, and coordinate travel details while collaborating with a remote team and offering

Qualifications

• Experience in customer service or travel industry preferred.
• Strong written and verbal communication skills.
• Ability to stay organized and manage multiple itineraries.

Responsibilities

• Guide clients through the travel planning process.
• Respond to inquiries and provide destination information.
• Communicate professionally throughout the booking experience.
• Follow up to confirm plans and ensure satisfaction.

Skills

Customer service

Travel planning

Communication

Organization

Job description

Departure Travel is seeking a Remote Customer Service Vacation Planner to support clients through every stage of travel, from inquiry to post-trip follow-up. This flexible remote role emphasizes strong communication, organization, and a passion for helping travelers.

As a Lead Travel Agent / Travel Assistant Customer Service team member, you will manage client communications, provide destination information, and coordinate travel details while collaborating with a remote team and offering