Remote Travel Planner & Client Experience Lead

Departuretravels; Reno (NV); Remote; USD 21,000 - 39,000; Full time

Job summary

Departure Travel is seeking a remote Customer Service Vacation Planner to join a growing team. You will guide clients through every stage of travel planning, respond to inquiries, and help arrange destination details and bookings with professional communication.

This flexible remote role rewards strong organization, clear communication, and a passion for travel. You will coordinate itineraries, maintain client records, and ensure a smooth, enjoyable experience for travelers from start to finish.

Qualifications

• Must have strong communication and organizational skills.
• Prior travel planning or travel agency experience preferred.
• Ability to work remotely and manage multiple bookings simultaneously.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Assist with trip inquiries, destination information, and travel options.
• Provide professional and timely communication throughout the booking experience.
• Follow up with clients to confirm travel plans and ensure satisfaction.
• Maintain up-to-date information on destinations and agency processes.

Job description

Departure Travel is seeking a remote Customer Service Vacation Planner to join a growing team. You will guide clients through every stage of travel planning, respond to inquiries, and help arrange destination details and bookings with professional communication.

This flexible remote role rewards strong organization, clear communication, and a passion for travel. You will coordinate itineraries, maintain client records, and ensure a smooth, enjoyable experience for travelers from start to finish.