Remote Travel Planner & Client Concierge

Departuretravels; Chattanooga (TN); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Remote Customer Service Vacation Planner to support clients through every stage of their travel journey. This role emphasizes travel planning, excellent communication, and a client-centric approach in a flexible remote environment.

As part of our growing team, you will assist with trip inquiries, provide destination information, coordinate details, and ensure a smooth booking experience while staying organized and responsive to clients' needs.

Qualifications

• Experience in customer service or travel planning.
• Strong written and verbal communication skills.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Assist with trip inquiries, destination information, and travel options.
• Provide professional and timely communication throughout the booking experience.
• Follow up with clients to confirm travel plans and ensure satisfaction.
• Maintain organized client records and stay current on travel trends.

Skills

Customer service

Communication

Travel planning

Organization

Empathy

Job description

Departure Travel is seeking a Remote Customer Service Vacation Planner to support clients through every stage of their travel journey. This role emphasizes travel planning, excellent communication, and a client-centric approach in a flexible remote environment.

As part of our growing team, you will assist with trip inquiries, provide destination information, coordinate details, and ensure a smooth booking experience while staying organized and responsive to clients' needs.