Remote Travel Specialist & Customer Care Advisor

Departuretravels; Tallahassee (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

Departure Travel is seeking a Lead Travel Agent / Travel Assistant to join our remote Customer Service team. You will guide clients through every stage of travel planning, respond to inquiries, and provide destination information and options. You will communicate professionally and help ensure a stress-free booking experience.

This flexible remote role emphasizes organization, travel coordination, and excellent customer service while supporting clients across various destinations.

Qualifications

• Experience in travel planning and providing customer service.
• Strong communication and organizational skills.
• Ability to work effectively in a remote team environment.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Respond to inquiries and provide destination information and travel options.
• Communicate professionally and timely throughout the booking experience.
• Follow up with clients to confirm plans and ensure satisfaction.
• Coordinate with clients about changes and updates to itineraries.

Skills

Travel planning

Customer service

Communication

Organization

Remote work

Job description

Departure Travel is seeking a Lead Travel Agent / Travel Assistant to join our remote Customer Service team. You will guide clients through every stage of travel planning, respond to inquiries, and provide destination information and options. You will communicate professionally and help ensure a stress-free booking experience.

This flexible remote role emphasizes organization, travel coordination, and excellent customer service while supporting clients across various destinations.