Remote Travel Support Specialist

Inspired; Hartford (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Opportunities for growth

Supportive team environment

Job summary

A travel services company is seeking a Travel Customer Representative to support clients from booking to return. This remote position requires strong communication skills and customer service experience. The ideal candidate is organized, tech-savvy, and passionate about travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The company offers flexible scheduling and growth opportunities, along with travel perks and exclusive discounts.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized with high attention to detail.
• Passion for travel and helping others.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints professionally.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel services company is seeking a Travel Customer Representative to support clients from booking to return. This remote position requires strong communication skills and customer service experience. The ideal candidate is organized, tech-savvy, and passionate about travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The company offers flexible scheduling and growth opportunities, along with travel perks and exclusive discounts.