Remote Travel Customer Support Specialist

Getaway Travel Agency; Phoenix (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Getaway Travel Agency is seeking a Customer Representative located in Phoenix, Maryland. In this remote role, you will assist clients throughout their travel journey, handling inquiries, bookings, and ensuring exceptional service. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. The job offers flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Communication skills

Customer service experience

Organizational skills

Problem-solving skills

Technology proficiency

Job description

Getaway Travel Agency is seeking a Customer Representative located in Phoenix, Maryland. In this remote role, you will assist clients throughout their travel journey, handling inquiries, bookings, and ensuring exceptional service. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. The job offers flexible scheduling, travel perks, and opportunities for growth within the agency.