Remote Travel Concierge & Client Experience Specialist

Getaway Travel Agency; Harrisburg (Dauphin County); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Job summary

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients through every stage of their journey, from planning to post-trip support. You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in sunny Arizona, the agency offers exclusive travel perks and ongoing training. Join a passionate team dedicated to creating memorable travel experiences across the country.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally in travel, tourism or hospitality.
• High attention to detail and strong organizational habits.
• Willingness to learn new booking tools and systems.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist clients with bookings, modifications, cancellations, and special travel requests.
• Provide accurate information about destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Work remotely with flexible hours and maintain high client satisfaction.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Proactive mindset

Tech-savvy

Travel enthusiasm

Tools

Booking tools

Job description

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients through every stage of their journey, from planning to post-trip support. You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in sunny Arizona, the agency offers exclusive travel perks and ongoing training. Join a passionate team dedicated to creating memorable travel experiences across the country.