Remote Travel Coordination Specialist

Next Stop Travel; Salem (OR); Remote; USD 38,000 - 52,000; Full time

Job summary

Next Stop Travel, a remote-based provider of planning and coordination services in the United States, is seeking a Customer Service Representative. You will assist clients, organize service arrangements, and support the coordination process from a remote setting.

You will handle inquiries via email, phone, and online platforms; identify client needs; schedule and manage detailed plans; submit reservations with providers; and ensure timely follow-up with clear communication while maintaining

Qualifications

• Experience in customer service, coordination, or administrative roles preferred
• Strong organizational and communication skills
• Ability to work independently and manage priorities effectively

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative tasks

Job description

Next Stop Travel, a remote-based provider of planning and coordination services in the United States, is seeking a Customer Service Representative. You will assist clients, organize service arrangements, and support the coordination process from a remote setting.

You will handle inquiries via email, phone, and online platforms; identify client needs; schedule and manage detailed plans; submit reservations with providers; and ensure timely follow-up with clear communication while maintaining