Remote Travel Advisor & Vacation Planning Specialist

Hallford Travels; Farmington (NM); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Ongoing support from a travel team

Travel industry perks

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and travel arrangements from a remote setting. You will support the booking process, answer questions, and coordinate with suppliers to confirm details.

The role emphasizes strong communication, organization, and the ability to work independently while providing travel industry support and discounts where available.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with attention to detail.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service

Remote work

Excellent communication

Organized

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and travel arrangements from a remote setting. You will support the booking process, answer questions, and coordinate with suppliers to confirm details.

The role emphasizes strong communication, organization, and the ability to work independently while providing travel industry support and discounts where available.