Remote Travel Concierge & Planning Specialist

Hallford Travels; New Braunfels (TX); Remote; USD 32,000 - 46,000; Full time

Job summary

Hallford Travels is seeking a Remote Travel Advisor to support clients in planning vacations and coordinating travel arrangements. You will communicate with suppliers, research options, and assist throughout the booking process from a remote location.

Ideal candidates are customer-focused, organized, and comfortable using email and online tools. Travel experience helps but is not required; training and ongoing support are provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service

Communication skills

Independent worker

Remote environment

Email usage

Organization

Job description

Hallford Travels is seeking a Remote Travel Advisor to support clients in planning vacations and coordinating travel arrangements. You will communicate with suppliers, research options, and assist throughout the booking process from a remote location.

Ideal candidates are customer-focused, organized, and comfortable using email and online tools. Travel experience helps but is not required; training and ongoing support are provided.