Remote Travel Concierge & Support Specialist

Inspired; Tucson (AZ); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A dynamic travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing accurate information. Ideal candidates will have strong communication skills and a background in customer service, preferably within the travel or hospitality sectors. This position offers 100% remote work and travel perks, creating an exciting opportunity for those passionate about travel and customer experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Technology comfort

Passion for travel

Job description

A dynamic travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing accurate information. Ideal candidates will have strong communication skills and a background in customer service, preferably within the travel or hospitality sectors. This position offers 100% remote work and travel perks, creating an exciting opportunity for those passionate about travel and customer experiences.