Remote Travel Concierge & Support Specialist

Hallford Travels; Stillwater (OK); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling

Travel training access

Ongoing support from travel team

Travel industry perks & discounts

Job summary

Hallford Travels is seeking friendly, reliable individuals for a Remote Travel Support Specialist role. You will assist clients with travel questions, support booking coordination, and guide them throughout the travel planning process.

Ideal candidates enjoy helping people, have strong communication skills, and are interested in the travel industry. Benefits include remote work, flexible scheduling, and ongoing training from an experienced travel team.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with strong attention to detail.
• Positive and professional communication style.

Responsibilities

• Providing customer support for clients planning travel.
• Assisting with coordinating travel options including cruises, hotels, tours, and vacation packages.
• Responding to client inquiries and providing helpful travel information.
• Communicating with travel suppliers to confirm reservations and details.
• Maintaining accurate records of client interactions and bookings.
• Staying informed on travel promotions, destination updates, and supplier information.
• Supporting clients before and after travel when needed.

Skills

Strong communication

Customer service

Remote work

Email platforms

Attention to detail

Tools

Email platforms

Job description

Hallford Travels is seeking friendly, reliable individuals for a Remote Travel Support Specialist role. You will assist clients with travel questions, support booking coordination, and guide them throughout the travel planning process.

Ideal candidates enjoy helping people, have strong communication skills, and are interested in the travel industry. Benefits include remote work, flexible scheduling, and ongoing training from an experienced travel team.