Remote Travel Concierge & Support Specialist

Hallford Travels; Sioux Falls (SD); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Ongoing support from an experienced旅行

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning and questions from a remote environment. You will coordinate travel options, respond to inquiries, and support clients before, during, and after trips.

Ideal candidates are friendly, dependable, and service-oriented with strong communication skills. Previous travel industry experience is not required, and remote work is a key feature of this role.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Remote work

Communication

Detail orientation

Professional tone

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning and questions from a remote environment. You will coordinate travel options, respond to inquiries, and support clients before, during, and after trips.

Ideal candidates are friendly, dependable, and service-oriented with strong communication skills. Previous travel industry experience is not required, and remote work is a key feature of this role.