Remote Travel Concierge & Support Specialist

Hallford Travels; Bloomington (IN); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is looking for a Remote Travel Customer Support Specialist to assist clients with travel-related queries and coordinate travel arrangements. This position is ideal for friendly individuals with strong communication skills who enjoy helping others in the travel industry.

Key responsibilities include providing customer service during travel planning, maintaining records, and offering support before and after trips. The position offers remote work with access to industry training and travel perks.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Maintain accurate records of client interactions and bookings.

Skills

Strong customer service and communication skills

Ability to work independently

Organized with strong attention to detail

Comfortable using email and online platforms

Positive attitude and professional communication style

Job description

Hallford Travels is looking for a Remote Travel Customer Support Specialist to assist clients with travel-related queries and coordinate travel arrangements. This position is ideal for friendly individuals with strong communication skills who enjoy helping others in the travel industry.

Key responsibilities include providing customer service during travel planning, maintaining records, and offering support before and after trips. The position offers remote work with access to industry training and travel perks.