Remote Travel Concierge & Support Specialist
Sawmilldcllc
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Benefits offered by this job
Job summary
Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote role requires excellent customer service skills, strong organization, and the ability to work independently.
You will handle inquiries via email, phone, and messaging, assist with itinerary changes and special requests, and provide clear travel information. The position offers flexible scheduling, comprehensive training, and growth within a travel-focused
Qualifications
- Excellent written and verbal communication.
- Experience in travel, hospitality, or support roles.
- Highly organized, dependable, and detail-oriented.
- Able to work independently in a fully remote role.
- Quickly learn new systems and booking platforms.
- Passionate about travel and client support.
Responsibilities
- Support clients via email, phone, and messaging remotely.
- Respond to travel inquiries in a timely, professional manner.
- Assist with itinerary changes, cancellations, updates, and special requests.
- Provide clear information on destinations and agency processes.
- Monitor upcoming trips and proactively communicate as needed.
- Resolve issues while maintaining high customer satisfaction.
Skills
Job description
Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote role requires excellent customer service skills, strong organization, and the ability to work independently.
You will handle inquiries via email, phone, and messaging, assist with itinerary changes and special requests, and provide clear travel information. The position offers flexible scheduling, comprehensive training, and growth within a travel-focused
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