Remote Travel Concierge & Support Specialist

Sawmilldcllc; Travelers Rest (SC); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Full training and ongoing support

Growth opportunities

Access to travel-related perks

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers throughout their journey. This is a 100% remote position focused on assisting clients with travel-related questions and ensuring a smooth experience.

The ideal candidate enjoys helping others, is highly organized, and possesses strong communication skills. This role offers growth opportunities and access to travel-related perks, making it an excellent fit for travel enthusiasts.

Qualifications

• Experience in travel, hospitality, call center, or support roles preferred.
• Detail-oriented and dependable.
• Quick learner of new systems and tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional manner.
• Support itinerary updates and special requests.
• Provide guidance on destinations and travel requirements.
• Monitor trips and communicate proactively with clients.
• Resolve issues while maintaining a positive experience.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Comfortable working independently

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers throughout their journey. This is a 100% remote position focused on assisting clients with travel-related questions and ensuring a smooth experience.

The ideal candidate enjoys helping others, is highly organized, and possesses strong communication skills. This role offers growth opportunities and access to travel-related perks, making it an excellent fit for travel enthusiasts.