Remote Travel Concierge & Support

Livetripexperience; Honolulu (HI); A distancia; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible schedule

Training program

Descripción de la vacante

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for travelers, handling inquiries and itinerary changes with empathy.

This 100% remote role requires strong English communication, problem-solving, and the ability to work independently while staying organized.

You will coordinate with clients via email, chat, and phone, and document interactions in our systems to ensure smooth journeys.

Formación

• Previous background in customer support or travel industry is valued.
• Ability to stay calm under pressure and think on your feet.
• Independent worker with strong time management in a remote setting.

Responsabilidades

• Act as the first line of support for clients via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately.
• Document all client interactions and updates in our internal systems.

Conocimientos

Problem Solving

Tech Savvy

Strong Communicator

Remote Work

Herramientas

Booking platforms

Remote communication tools

Descripción del empleo

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for travelers, handling inquiries and itinerary changes with empathy.

This 100% remote role requires strong English communication, problem-solving, and the ability to work independently while staying organized.

You will coordinate with clients via email, chat, and phone, and document interactions in our systems to ensure smooth journeys.