Remote Travel Concierge & Support

Livetripexperience; Honolulu (HI); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training program

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for travelers, handling inquiries and itinerary changes with empathy.

This 100% remote role requires strong English communication, problem-solving, and the ability to work independently while staying organized.

You will coordinate with clients via email, chat, and phone, and document interactions in our systems to ensure smooth journeys.

Qualifications

• Previous background in customer support or travel industry is valued.
• Ability to stay calm under pressure and think on your feet.
• Independent worker with strong time management in a remote setting.

Responsibilities

• Act as the first line of support for clients via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately.
• Document all client interactions and updates in our internal systems.

Skills

Problem Solving

Tech Savvy

Strong Communicator

Remote Work

Tools

Booking platforms

Remote communication tools

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for travelers, handling inquiries and itinerary changes with empathy.

This 100% remote role requires strong English communication, problem-solving, and the ability to work independently while staying organized.

You will coordinate with clients via email, chat, and phone, and document interactions in our systems to ensure smooth journeys.