Remote Travel Concierge & Support

Remotetravelcareers; Denver (CO); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote work

Training and support

Career growth

Travel discounts

Friendly remote team

Job summary

Remotetravelcareers is seeking a Remote Travel Support professional to assist clients throughout their travel journey from planning to post-booking support. This 100% remote, work-from-home role involves guiding clients, handling requests, and ensuring a smooth, stress-free experience.

You will communicate via email, phone, and messaging platforms, and have access to travel-related perks and ongoing training.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Strong organizational skills and close attention to detail.
• Ability to work independently in a remote, home-based environment.
• Comfortable learning and using booking systems and digital tools.
• Interest in travel and helping clients feel confident and supported.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with travel reservations, itinerary changes, cancellations, and special requests.
• Provide clear and accurate information regarding destinations, travel requirements, and internal procedures.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve inquiries or concerns in a timely and professional manner to ensure client satisfaction.

Skills

Communication skills

Customer service

Organizational skills

Independent work

Tools

Booking systems

CRM software

Job description

Remotetravelcareers is seeking a Remote Travel Support professional to assist clients throughout their travel journey from planning to post-booking support. This 100% remote, work-from-home role involves guiding clients, handling requests, and ensuring a smooth, stress-free experience.

You will communicate via email, phone, and messaging platforms, and have access to travel-related perks and ongoing training.