100% Remote Travel Concierge & Support

Livetripexperience; City of Syracuse (NY); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

100% Remote work

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to ensure seamless journeys for clients from start to finish. You will be the primary contact for travelers, resolving inquiries and managing itinerary changes with empathy and efficiency.

Ideal candidates are problem-solvers who thrive in a remote setting, comfortable with booking platforms, and fluent in English. We offer a 100% remote role with flexible scheduling and comprehensive training to get you up to speed.

Qualifications

• Must have customer support or travel industry experience.
• Strong problem-solving skills and ability to stay calm under pressure.
• Excellent written and verbal English communication.

Responsibilities

• Act as first point of contact for clients via email, chat, and phone regarding travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests.
• Troubleshoot travel-related issues in real time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols.
• Document all client interactions in our internal systems.

Skills

Problem solver

Tech-savvy

Communicator

Experience

Reliability

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to ensure seamless journeys for clients from start to finish. You will be the primary contact for travelers, resolving inquiries and managing itinerary changes with empathy and efficiency.

Ideal candidates are problem-solvers who thrive in a remote setting, comfortable with booking platforms, and fluent in English. We offer a 100% remote role with flexible scheduling and comprehensive training to get you up to speed.