Remote Travel Concierge | Flexible Schedule & Training

Livetripexperience; Providence (RI); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to ensure a seamless journey from start to finish. You will be the primary contact for travelers, handling inquiries, changes, and issues with empathy and efficiency.

Ideal candidates are problem solvers who are tech-savvy, have strong English communication, and can work independently in a 100% remote role with flexible scheduling and comprehensive training.

Qualifications

• Problem-solver who stays calm under pressure.
• Comfortable learning new booking platforms and using remote tools.
• Excellent written and verbal English communication.
• Experience in customer support or travel industry is valued.
• Ability to work independently in a remote setting.

Responsibilities

• Serve as the first line of contact for travelers via email, chat and phone.
• Process booking changes, flight cancellations and special requests promptly.
• Troubleshoot travel issues in real time to reduce client stress.
• Stay current on travel requirements and destination protocols for accurate guidance.
• Document client interactions in internal systems.

Skills

Problem Solver

Tech-Savvy

Communicator

Customer support experience

Remote work reliability

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to ensure a seamless journey from start to finish. You will be the primary contact for travelers, handling inquiries, changes, and issues with empathy and efficiency.

Ideal candidates are problem solvers who are tech-savvy, have strong English communication, and can work independently in a 100% remote role with flexible scheduling and comprehensive training.