Remote Travel Concierge — Flexible Hours

Livetripexperience; Tallahassee (FL); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a dedicated Remote Travel Support Specialist to ensure clients have a seamless journey from start to finish. You will be the primary contact for travelers, resolving inquiries and managing itinerary changes with empathy.

Ideal candidates are problem-solvers who can adapt to new booking platforms, communicate effectively in English, and work independently in a 100% remote setting.

Qualifications

• Strong problem-solving abilities and calm under pressure.
• Excellent written and verbal English communication skills.
• Experience in customer support or travel industry is valued.
• Ability to learn new booking systems and remote tools quickly.

Responsibilities

• Act as the first line of support for clients via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately.
• Document all client interactions and updates in our internal systems.

Skills

Problem Solver

Tech-Savvy

Communicator

Experience in Travel/Customer Support

Remote Work

Tools

Booking platforms

Job description

Livetripexperience is seeking a dedicated Remote Travel Support Specialist to ensure clients have a seamless journey from start to finish. You will be the primary contact for travelers, resolving inquiries and managing itinerary changes with empathy.

Ideal candidates are problem-solvers who can adapt to new booking platforms, communicate effectively in English, and work independently in a 100% remote setting.