Remote Travel Concierge & Support

Livetripexperience; Champaign (IL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% Remote / Work-from-home

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to ensure a seamless journey for clients from start to finish. You will be the primary contact for travelers, resolving inquiries and managing itinerary changes with empathy and efficiency.

Ideal candidates are problem-solvers who are comfortable with booking platforms and remote communication tools. Excellent English communication and travel industry experience are valued, with a focus on independent, reliable remote work.

Qualifications

• Demonstrated problem-solving ability in customer-facing roles.
• Comfortable using multiple booking tools and systems.
• Strong written and verbal English communication.
• Experience in travel or hospitality client support is valued.
• Able to work independently in a remote setting.

Responsibilities

• Serve as the first point of contact for travelers via email, chat, and phone.
• Process itinerary changes, bookings, and cancellations promptly.
• Troubleshoot travel issues in real time to reduce client stress.
• Stay informed on travel requirements and destination protocols.
• Document interactions and updates in internal systems.

Skills

Problem solving

Tech-savvy

Excellent communication

Travel industry experience

Remote work

Tools

Booking platforms

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to ensure a seamless journey for clients from start to finish. You will be the primary contact for travelers, resolving inquiries and managing itinerary changes with empathy and efficiency.

Ideal candidates are problem-solvers who are comfortable with booking platforms and remote communication tools. Excellent English communication and travel industry experience are valued, with a focus on independent, reliable remote work.