Remote Travel Concierge | Flexible Hours & 100% Remote

Livetripexperience; Wichita (KS); A distancia; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote

Flexible scheduling

Comprehensive training

Descripción de la vacante

Livetripexperience is seeking a Remote Travel Support Specialist to ensure clients have a seamless journey from start to finish. You will be the primary contact for travelers, handling inquiries and itinerary changes with empathy and efficiency.

The ideal candidate is a problem solver, tech-savvy, and communicates clearly in English. Prior customer support or travel industry experience is valued, and a fully remote, flexible schedule is offered.

Formación

• Problem solver with ability to stay calm under pressure.
• Experience in customer support or travel industry preferred.
• Ability to work independently in a remote setting.
• Strong written and verbal communication skills in English.

Responsabilidades

• Act as the first line of support for clients via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately.
• Document all client interactions and updates in our internal systems.

Conocimientos

Customer support

Travel industry knowledge

Communication

Problem solving

Remote work

Herramientas

Booking systems

Descripción del empleo

Livetripexperience is seeking a Remote Travel Support Specialist to ensure clients have a seamless journey from start to finish. You will be the primary contact for travelers, handling inquiries and itinerary changes with empathy and efficiency.

The ideal candidate is a problem solver, tech-savvy, and communicates clearly in English. Prior customer support or travel industry experience is valued, and a fully remote, flexible schedule is offered.