Remote Travel Concierge — Stress-Free Journeys

Sweetcarolinatravels; Richmond (VA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development through training

Community culture focused on travel and connection

Job summary

Sweet Carolina Travel is seeking a Remote Travel Advisor to support clients from trip ideas to safe returns. The ideal candidate will possess excellent communication skills, a strong background in customer service, especially in travel or hospitality, and a genuine love for travel. Responsibilities include managing client inquiries, updating bookings, and providing insights on travel destinations. The position offers fully remote work flexibility, exclusive travel perks, and professional development opportunities.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational skills.
• Tech-savvy and adaptable to new systems and tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and travel documents.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sweet Carolina Travel is seeking a Remote Travel Advisor to support clients from trip ideas to safe returns. The ideal candidate will possess excellent communication skills, a strong background in customer service, especially in travel or hospitality, and a genuine love for travel. Responsibilities include managing client inquiries, updating bookings, and providing insights on travel destinations. The position offers fully remote work flexibility, exclusive travel perks, and professional development opportunities.