Remote Travel Concierge — Craft Memorable Journeys

Sweetcarolinatravels; Phoenix (AZ); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Ongoing professional development

Remote flexibility

Job summary

Sweet Carolina Travel Agency is seeking a Remote Travel Specialist to provide exceptional support to travelers from initial trip ideas to safe returns. The ideal candidate will exhibit strong communication skills, customer service experience in the travel industry, and a keen attention to detail. Responsibilities include engaging with clients via email and phone, providing accurate destination insights, and ensuring customer satisfaction. Enjoy the flexibility of remote work, exclusive travel perks, and opportunities for professional development in a community-driven culture.

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Ability to handle client inquiries effectively.
• Organizational skills with follow-through habits.

Responsibilities

• Engage with client inquiries through various communication channels.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Follow up on trip details and gather post-travel feedback.
• Resolve client concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Interest in travel

Job description

Sweet Carolina Travel Agency is seeking a Remote Travel Specialist to provide exceptional support to travelers from initial trip ideas to safe returns. The ideal candidate will exhibit strong communication skills, customer service experience in the travel industry, and a keen attention to detail. Responsibilities include engaging with clients via email and phone, providing accurate destination insights, and ensuring customer satisfaction. Enjoy the flexibility of remote work, exclusive travel perks, and opportunities for professional development in a community-driven culture.